Engage: For Medical Facilities
Give your visitors a chance to familiarise themselves with your space before visiting in person.
Who?
Hear about how Engage has helped take other businesses to the next level of the industry.
Showcase your space
Build confidence in stakeholder engagement and online visits in your location. This marketing tool boosts your facility’s awareness whilst positively impacting your customers’ interest. Make yourself available to members of the public with restricted ability to come and see your location in person and allow visitors and staff to familiarise themselves with before they arrive.
Customer Satisfaction
Save hospital personnel and patients time by allowing visitors to acquaint themselves with the building and access direction and policy information directly within the tour. Reduce patients frustration by equipping clients with clear and simple navigation that means they no longer have to go through the trouble of calling or emailing for information before booking.
Keep Them In The Know
Engage offers a multitude of ways for you to provide up to date information to your clients directly within the tour. Include detailed and value-added medical content within the tour using external website pages and increase your website traffic whilst increasing your brand trust. Magnify your exposure further and allow users to share the virtual tour form within the platform. Anything is possible with Engage.
Appointment list
Incorporate a booking option within the tour with all procedures and details linked to keep the customer journey simple and efficient.
Video and Media
Any part of your space can become interactive, a video feed of medical related content in selected sections of the tour, or a staff welcome video the possibilities are endless.
Get insights on your visitors
The Engage system includes the powerful Engage BI interface that offers a wealth of features for you to manage and control your tour. Key to the system is the business intelligence it offers through analytics. Understanding where your customers are located, how long they spend in the tour, where they go and even what they look at, can all be tracked. These analytics offer a unique insight into your client base and allows you to make informed business decisions.
Additions
Menu bar
Save precious customer time by directly linking the practices departments to their own private tour in order to make sure the customer is viewing what they want to see.
Additions
Hotspots
Including hotspots in your package can provide visitors with relevant information such as directions, social media links or service details that simplify the information search for customers.
Limitless features
Google Tour Included
A Google virtual tour appears on Google Maps, your Google Business profile and Google Streetview, and we include one with every Engage tour. If you already have a Google tour then it will be updated automatically and at no extra cost.
Branded Custom Interface
The Engage tour includes a unique custom interface that is fully branded to your business and includes powerful navigation and calls to actions to truly engage your customers.
Advanced Analytics
Gain valuable insight into how your customers interact with your space with advanced tracking. From the entire route they take through your tour, to what they look at and for how long.
Custom Navigation
Direct your customers to key areas within your premises such as bars, private dining areas, VIP lounges, games and sports areas and anywhere else you want to open up to your customers.
Control yourself
You have complete control of the content and media in your Engage tour using the powerful yet simple Engage BI back end system. Keep your business information up to date with the click of a button.
Interactive Features
A hotspot is a clickable element that can be positioned anywhere in your Engage tour that can display text, images and videos. You click on the bar to show a cocktail being mixed in a video, or wall panel to show the draught and bottled beers on offer.
What our customers say
“Working with IT Answers on our virtual tour was a breeze and showing our customers inside our gyms before visiting is a no brainer.”
Jon KeaneLifestyle Fitness
“Engage has opened up our showrooms to a whole new customer base. Those who cannot get to a showroom can start their experience in the tour.”
Kevin WaltonWren Kitchens
“We wanted to show the facilities and locations of our Speke head office to our staff and visitors, Engage enabled us to achieve this.”
Jane ShawThe Very Group